Use Policy and Privacy Policy Outlet Actual offers you a new online buying service that lets you buy from your computer previous seasons items at very competitive rates and benefits. You will also have discounts, gifts and special offers designed exclusively for you. We invite you to review the general conditions governing the purchase of products offered by Outlet Actual through outletactual.com. By using this website, you agree to these terms. However, if you have any questions about them, please contact us at info@outletactual.com Outlet Actual S.L. The following conditions govern the sale of the products presented on the website by the www.outletactual.com company: Outlet Actual, SL, Gran Via de les Corts Catalanes, 855, 3rd 4th B ladder, Barcelona (Spain), C.P. 08018, registered in Barcelona’s Mercantile Register in Volume 41,044, Sheet 0146-376902, 1st Registration and CIF B-65039224. Outlet Actual,S.L. is registered in the register of companies selling at distance. All users must register at the website to become a free member of Outlet Actual and to benefit from offers, promotions and other items on the list of products on the website. You only need to complete a short questionnaire which will ask your name, birth date, zip code, e-mail, province / state, country, password, and whether you accept use and privacy policies. All members must be over 16 years. Ownership of the contents of the website All illustrations, designs, icons, graphics, photographs, images and any other elements taking part of the Website are exclusively property of Outlet Actual, S.L. Elements of this website are designed to offer the sale of fashion products and accessories of trademarks. Copy or use of these elements does not entail the transfer of any right on them. It is expressly forbidden reproduction, publication, transmission, modification or distribution by any of the configurations (including software) from this site. Contact For any questions, queries or suggestions, please send us your comments by e-mail to info@outletactual.com or by mail to Outlet Actual, S.L., Gran Via de les Corts Catalanes, 855, 3rd 4th B ladder, Barcelona, Spain. C.P. 08018. You can also contact Outlet Actual S,L. calling on +34 665 773 400 from Monday to Friday from 10:00 to 14:00 (Spanish time). Spoken languages are Spanish and Catalan. Scope of coverage In the future, the offered products will be available in the member states of the European Union, but they are only currently available to its partners in Spain (mainland Spain and Balearic Islands), excluding Ceuta, Melilla and the Canary Islands. Guarantees of purchase Outletactual.com offers articles selected from products of other seasons of the trademark in question and that meet the same quality and warranty. Each product is accompanied by the following: - Name of the article. - Image/s of the article. - Description of the item. - *Available size and color. - Composition. - Washing Instructions. - Price in euro (includes VAT and other taxes). * Outlet Actual, S.L. has made a labor to show the colors of the garments as close to reality as possible. However, the color of the clothes on the screen may be subject to variation depending on the quality of the computer monitor. Outlet Actual, S.L. cannot guarantee the colors displayed on your monitor conform are close to reality. Special offers, promotions or discounts are valid until the stated or the last date. Purchase procedure a) The items you wish to purchase must be selected and added to the shopping cart by clicking the icon. b) The shopping cart will contain the reference of the selected article, name, size, color choice, and the price in euros (taxes included). ATTENTION: The stated price does not include shipping. See Shipping to know shipping options, delivery time and prices. c) The order form will request some personal data that will be incorporated to our database in order to process the order and to facilitate the construction of new shopping outletactual.com. You can access to your personal data and information about your orders through My Account. Remember that personal data should be indicated with accuracy to avoid any confusion or disruption of shipping of article/s purchased. In addition, if requested, you will receive via e-mail information and publications concerning Outlet Actual. d) Once order completed, and before sending, the order will be presented with a summary identifying the purchased item, the total price (including shipping and taxes) and shipping information. The order must be confirmed by pressing "pay". e) Purchases are paid with credit or debit card (Visa, MasterCard and Maestro), transfer (only for customers in Spain) or through Paypal system. Other forms of payment may not be used. For payments with credit or debit card, there will be a pool of money for the amount of the online order, in real time, but the position will take place at the time of issuing a request through the gateway Payment of the financial institution concerned, after verification that data are correct and we have requested stock. f) The transaction confirmed, the order number will be communicated through the web to track it at any time from your computer. g) If, at the time of issuance of the order, our warehouse detects no stocks of any of the products, this will be notified to the customer immediately. In addition, depending on the payment, this article will not be charged or the corresponding amount, if it is too much, shall be paid back in few days. h) An email shall be sent with a description of your order and personal details reported. If you don’t receive this message, a transitory problem of communications in the network or a writing error in the email address supplied may occur. In both cases, it is advisable to contact the company at info@outletactual.com Currency and taxes All prices on this website are displayed in euros. In accordance with legislation, Outlet Actual, SL is obliged to charge VAT to all orders with delivery address in the member countries of the European Union. VAT is the legally relevant and depends on the destination country of the order. Once you have completed your purchase order, and before paying it, a summary identifying the article/s is shown and total price (including tax and shipping) is presented. Form of payment and security Outlet Actual, S.L. only accepts payments made in credit or debit card (Visa, MasterCard and Maestro), transfer (only for customers in Spain) and through Paypal. Transfer payments will only be possible for our customers in Spain. The account number from which the payment is done must be a current account at a bank in the country´s turnover order. All the costs regarding the transfer payment will be charged. For transfer payments, the client will receive an account number which he should make the admission to. As a reference, the client must indicate his order number and full name. The client has a period of 2 days as of the date he ordered to pay. The order will be deemed accepted when it is established that income has been effectively received. If after this period, Outlet Actual, S.L. has not received the amount, the order will be canceled. In the exceptional case that you take more than 2 days to make this transfer, please first advise to our client service in info@outletactual.com to check availability of stock, since it is a Outlet. For payments with credit or debit card, the payment will be made as soon as the partner confirms the transaction with the icon to pay. In order to give maximum security to the payment system, Outlet Actual, SL secures payment systems used by leading financial institutions in e-commerce. The communication with the TPV is always secure SSL connection. The TPV of the virtual financial institution implements a mandatory introduction of the card´s CVV2 (the three numbers on the back of the card), as it has been designed as an effective tool against fraud. As a complementary measure to the system of "insurance payment" and aiming to help prevent fraud through the Internet, Outlet Actual, S.L reserves the right to verify the personal data supplied by the client and to take measures considered appropriate (including the cancellation of the order) for the bought goods to be delivered in accordance with the data contained in the order. Due to security reasons, the holder cannot reverse the transaction, arguing that he has not done it, in spite of him not being authenticated, since international organizations such as VISA and MasterCard require the bank card issuer to take the responsibility of these cases. Client Authentication Our TPV Virtual allows the financial institution to authenticate the cardholder through the systems of Visa and Master Card. Verified by VISA and MasterCard Secure Code. Our TPV Virtual financial institution has been one of the first to adapt itself to technologies of customer authentication and to protect virtual retailers against transactions taking retrocession, 3DSECURE system included. Purchase Limit Outlet Actual, S.L. does not allow to purchase items for resale. In this case, in a single purchase, transactions for amounts exceeding 1000 euros or buying more than 20 articles cannot be performed. Customers interested in making purchases over that amount or an amount for other purposes should contact the company, by sending an e-mail to info@outletactual.com. They were informed about different purchase options. Shipping The transport of the products purchased in outletactual.com will be done by an international courier and will be delivered within 2 to 7 working days. If the product purchased takes part of a special marketing campaign for members of Outlet Actual, the delivery time of goods shall be a maximum of 7 working days starting from the final date of the campaign. Deliveries are made within the time allocation of the carrier. To avoid impacts on the delivery (incorrect address, inability to find someone at home etc.), it is essential to fill the form correctly and it is advisable to complete the contact telephone number’s box. Tracking of orders may be made through the website outletactual.com, where it will be indicated, in any moment, where the goods are until the final acceptance by the customer. The price of shipping is based on the destination country, bought clothes and packaging used for shipping. The exact price of transport is calculated by adding each item in the shopping cart and it will appear in the page summarizing the purchase before confirming the order and before introducing the data about credit or debit cards. It is not possible to send orders to military bases or PO boxes. Presents outletactual.com Outlet Actual, S.L. allows you to send presents to your friends from your own computer. The shopping system is identical to the one used for a personal purchase. The only requirement is that the recipient must be an address within the countries where outletactual.com distributes in. Outletactual.com also allows you to write a personal message of congratulations to the recipient that will appear in the document delivered with the goods. Outlet Actual, S.L. confirms that the product price will not appear in attached documentation for those shipments with destination to the UE. For all other shipments, and due to customs requirements, the price of the item is shown in the accompanying documentation. The recipient will also have all the available options to change or repay the good. Changes or refunds to the European Union If after receiving the purchase you are not satisfied, you may return it within a period of 7 working days as of the date of receipt, provided that the product has not been used, washed or damaged. In addition, Outlet Actual, S.L. can change size or color in the same term and conditions. Outlet Actual, S.L. cannot accept returns or changes of products damaged, washed or used or without original packaging, if it is not a defect. For hygienic reasons, toiletries, clothing or jewelry products (except defective product) cannot be changed. Changing a model for a different one is not allowed, you can only change the size or color on it. To change an article for another one, you will have to refund it or make a new purchase. All orders include a FORM OF RETURN. Changes or refunds shall be made only by Express Mail or Courier to: Outlet Actual S.L. Gran Via de les Corts Catalanes 855, 3rd 4th B ladder. 08018 Barcelona Barcelona (Spain) All returns must be made in its original packaging and with the form properly filled. The shipping costs of the products you wish to change or return by mail or email will be supported by the Customer. In any case Actual Outlet, SL doesn’t accept returns sent carriage forward. Once products received, Outlet Actual, SL will check that they are in good condition and will send the required size or color, if change requested, and it will ask the credit institution to proceed with the charge back of credit card if refund for reimbursement has been requested. In case that Actual Outlet, S.L. has sent by mistake a different article from those requested or the quality of the sent item is not adequate, Outlet Actual, SL, once the error detected, will pay the customer a proportionate share of the shipping costs (go and return) for defective garment upon request of refunded shipping costs. Data Delivery When the product leaves our warehouse, the company will notify the partner, by email, a number of shipping, a number of delivery and a number of the company customer service because he can monitor where the product is in each time. Outletactual.com also has a link that will connect with the international transport company to track delivery by introducing number of delivery. When the carrier has to return the products to the partner, if these are not available, a notice will be left in the mailbox to contact the carrier to solve the incidence of delivery as soon as possible. If a week after the exit of our product from the warehouse delivery has not still been made, please contact Outlet Actual. Otherwise, the member must support the costs of shipping and return of products. Register To Buy in outletactual.com, all users must register as partners. The data will be stored in the Outlet Actual, SL database to process the order and to perform with the best simplicity and speed your future purchases. When register, all users can request that the system will recognize them automatically. This will allow users to streamline the buying process and gain more direct access to your data, since the identification is not required prior to access. Automatic recognition is done through cookies. If users requested that the system recognizes them automatically, outletactual.com will ask users to identify if they connect to outletactual.com from a different computer from usual or if the Internet files have been temporary deleted (cache or cookies). Additionally, users who request will receive by email Outlet Actual, SL notifications. Security and confidentiality of data All information provided by outletactual.com customers will be only used to process purchase orders, to facilitate browsing and buying of articles and inform by e-mail or mail about new products, special offers and several developments related to Outlet Actual, SL and this website. Outlet Actual, S.L. ensures that the data provided by customers will not be shared with third parties or outside companies. The data will be collected in the outletactual.com server through SSL protocol and encrypted transmitted to ensure confidentiality. The server recognizes automatically the IP address, date and time of entry and exit from the website and the files downloaded. The personal information received will be treated in accordance with Law 15/99 of December 13 regarding the Protection of Personal Data and another concordant legislation in force in Spain. Users of this site can always access, modify or delete the data included in the registration form, by writing an e-mail to info@outletactual.com or mailing to: Outlet Actual S.L. Gran Via de les Corts Catalanes 855, 3rd 4th B. 08018 Barcelona Barcelona (Spain) Schedules In outletactual.com you can purchase 24 hours a day, 7 days a week, the whole year. Location of Outlet Actual server. Law and jurisdiction. This website server is in Spain. The present conditions of purchase are subject to Spanish legislation. This means sales are made in the site of Outlet Actual. In case of any dispute between the parties of this contract, jurisdiction shall be the appropriate in each case.